Simple, transparent pricing
Choose the plan that fits your delivery volume. Start free, scale as you grow, and never pay for features you don't need.
Starter
For small delivery teams getting started with automated dispatch.
- Up to 500 deliveries/month
- Automated dispatch engine
- Real-time ETA tracking
- Basic route optimization
- Email support
- 1 dispatcher seat
Professional
For growing operations that need advanced routing and full visibility.
- Up to 5,000 deliveries/month
- Everything in Starter, plus:
- Advanced multi-stop routing
- Proof-of-delivery (photo + e-sign)
- Operations dashboard & analytics
- Priority support
- 5 dispatcher seats
- API access
Enterprise
For large fleets that demand custom SLAs, integrations, and dedicated support.
- Unlimited deliveries
- Everything in Professional, plus:
- Custom SLA & uptime guarantee
- Dedicated account manager
- SSO & advanced security
- Custom integrations & webhooks
- Unlimited dispatcher seats
- On-premise deployment option
Compare plans side by side
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Monthly deliveries | 500 | 5,000 | Unlimited |
| Automated dispatch | |||
| Real-time ETA | |||
| Route optimization | Basic | Advanced | Advanced |
| Proof of delivery | — | ||
| Operations dashboard | — | ||
| API access | — | ||
| Dispatcher seats | 1 | 5 | Unlimited |
| SSO & advanced security | — | — | |
| Custom integrations | — | — | |
| Dedicated account manager | — | — | |
| Support | Priority | Dedicated |
Frequently asked questions
Can I switch plans later?
Absolutely. You can upgrade or downgrade at any time. When you upgrade, you get immediate access to the new features. Downgrades take effect at the start of your next billing cycle.
Is there a free trial?
Yes. Every plan comes with a 14-day free trial — no credit card required. You get full access to all features in your chosen tier so you can evaluate the platform with real deliveries.
What happens if I exceed my monthly delivery limit?
We won't cut you off mid-operation. You'll receive a notification when you're approaching your limit, and any overages are billed at a per-delivery rate. We'll also recommend the right plan for your volume.
Do you offer annual billing?
Yes. Annual plans come with a 20% discount compared to monthly billing. Contact our sales team for details on annual pricing.
How does onboarding work?
Professional and Enterprise customers receive a dedicated onboarding session. Our team will help you import your driver roster, configure zones, and run a live pilot within the first week.
Can I integrate OnTimeOrchestrator with my existing systems?
Professional plans include API access for standard integrations. Enterprise customers get custom webhook support, and our engineering team will help build bespoke integrations with your OMS, WMS, or POS systems.